Your information, handled with care.
What we collect when you visit or get in touch, why we keep it, and the simple ways you can ask us to change, share or forget it.
Studio AROS Ltd (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what we collect through studioaros.com, why we collect it, and what your rights are under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Studio AROS Ltd is a company registered in England & Wales. We act as the data controller for personal data collected through this website.
Contact: [email protected]
When you submit an enquiry through our contact form we collect the details you choose to share, typically:
When you visit the Site, our hosting provider may automatically log technical information such as your IP address (often partially anonymised), the type of device and browser you are using, the pages you visit, and the date and time of your visit. This information is used to keep the Site running, to maintain security, and in aggregate to understand how the Site is used.
We use the information we collect to:
We will not use your information for automated decision-making or profiling.
We process personal data on the following lawful bases under UK GDPR:
We do not sell your personal data. We share it only with the limited service providers we rely on to run the Site, and only to the extent necessary:
These providers act as our processors and are bound to handle your data only as instructed and in line with applicable law. We may also disclose information where required by law or to protect our rights.
Some of our service providers are based outside the UK. Where personal data is transferred internationally we rely on appropriate safeguards, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, or an applicable adequacy decision.
We keep enquiry correspondence for as long as is reasonably needed to respond to you and, where it leads to a project, for the duration of the engagement and a reasonable period afterwards for record-keeping and legal purposes. Server logs are typically retained for a short period before being rotated or deleted.
This Site uses a small number of cookies and similar technologies. We group them as follows:
The first time you visit the Site we ask for your preference. You can change it at any time by clicking Cookie Settings in the footer.
Under UK GDPR you have the following rights in relation to your personal data:
To exercise any of these rights please contact us at [email protected]. We aim to respond within one month.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk, or by calling 0303 123 1113. We’d appreciate the chance to address your concerns first — please get in touch.
We take reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security; please bear this in mind when sending information through the Site.
We may update this policy from time to time. The “Last updated” date above shows the current version. Material changes will be highlighted on the Site.
If you have any questions about this policy or how your data is handled, please email [email protected].